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Have access to appropriate health care services without discrimination to race, creed, color, religion, illness, gender, national origin, sexual preference, handicap or age.
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Be informed about their healthcare and to make informed decisions related to their care and treatment.
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Consent to or refuse treatment.
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Include or exclude any or all of their family members in their treatment plan.
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Be treated with dignity and respect.
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Freely voice complaints or recommendations without being subject to punishment, coercion, or unreasonable interruption of care, treatment or services.
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Effective communication even when there is a visual, language, hearing, speech, or cognitive impairment.
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Appropriate assessment of any pain or discomfort and interventions to manage that pain.
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Know that TRIMARK provides for the safety and security of patients.
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Confidentiality, privacy and security.
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Be free from mental, physical, sexual and verbal abuse, neglect and exploitation.
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Be kept informed and participate in the decision for any cares that may be needed.
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Actively participate in the plan of care and the discharge plan.
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Have an Advanced Directive and to know that TRIMARK will honor that directive.
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Know that a surrogate decision maker, as allowed by law, will assist the health care team in decisions that will affect your care when you cannot speak for yourself.
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File a formal complaint with the Iowa Department of Inspections and Appeals or the Iowa Foundation for Medical Care.
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Conflict resolution related to patient care and treatment.
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Information related to the financial implication of cares, treatments and services.
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Be informed of the risks, benefits and alternatives by the appropriate health care provider when a procedure or transfer to another facility or provider is being considered.
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ASK QUESTIONS.
